Conditions of use

Definition:

Customer: means any natural person, non-commercial, aged at least 18, having ordered at least once on www.top-wood.com.

User: means any person using the site.

Access and use

www.top-wood.com is accessible free of charge for any user having an Internet connection.

All costs associated with Internet connection remain at the Buyer's expense.

The Buyer is responsible for their computer equipment, as well as their Internet connection.

To log in to their account, the Buyer must do it with their ID (email address) and password (at least five characters to log in).

The Buyer is committed to keeping their ID and password secret and protecting them against the abusive use of unauthorized people.

Top-Wood.com will implement all means to ensure 24/7 access to its website but cannot be held responsible for any malfunction preventing access.

Top-Wood.com shall do its best to resolve the problem as soon as possible.

Account Registration

The Buyer can sign up on our website, www.top-wood.com, to place an order, but also to give them access to the following pages:

- "Order history" for a recap of the Buyer's orders since account registration;

- "Returned or Replaced Products."

- "Credit notes."

- "Address book" to modify/add/delete delivery or billing address;

- "Account settings" to modify information such as title or password; subscribe or not to the newsletter or our exclusive partners' offers;

- "Notifications" by creating an account, the Buyer will accept, at this moment, the Conditions of Use and Terms and Conditions.

We reserve the right to publish the comments from the Customer.

Account registration on www.top-wood.com is reserved for any natural person 18 years of age or older.

Every user can create one account only.

All the fields in the registration form have an asterisk (*) and must be filled.

Regarding telephone numbers, the Buyer can give a number of his choice: office number, home number, or mobile phone.

The Buyer can subscribe to the newsletter (email regularly sent about new products and special offers…).

The Buyer can subscribe/unsubscribe to the newsletter anytime through their account settings.

The account will not be created if the required fields are not correctly filled. All information given by the Buyer must be accurate.

When the Buyer creates an account on www.top-wood.com, they will receive a confirmation email of their registration, indicating their ID and password.

Top-Wood.com reserves the right to delete all accounts not complying with the current contractual conditions.